Waiting For Oliver

The Journal, Chartered Insurance Institute (APAC)

June – July, 2025

https://thejournal.cii.co.uk/features/2025/07/09/waiting-oliver

FUTURE SHOCK by Alvin Toffler & his wife Adelaide Farrell has stayed as a playbook for me in terms of insurance industry’s tech trajectory. While the authors did not call it AI, they envisioned how far tech would aid human advancement. Needless to mention all the cautionary advice packaged in – to ensure we do not abdicate to it. “Our choice of technologies, in short, will decisively shape the cultural styles of the future,” Toffler once cautioned.

The industry audience I had the pleasure of interacting with recently – courtesy CII HK – gave me the confidence that they know when to say STOP!

And how can I not acknowledge the power of a gift. This book came to me from a dear friend just as I started my hesitant career in insurance. It has disappeared and reappeared as I have moved homes and locations. Its pages yellower each time I look it up. However, the intensity of how it continues to fuel my imagination is a constant.